Jun 27, 2025

How to troubleshoot a deep well pump that is not working?

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As a supplier of deep well pumps, I've encountered numerous customers facing issues with their non - functioning deep well pumps. Troubleshooting these problems can seem daunting, but with a systematic approach, it's possible to identify and resolve most common issues. In this blog, I'll guide you through the steps to troubleshoot a deep well pump that isn't working.

Step 1: Check the Power Supply

The first and simplest thing to check is the power supply. A lack of power can be the root cause of many pump malfunctions.

  • Inspect the Circuit Breaker or Fuse: Head to your electrical panel and look for a tripped circuit breaker or a blown fuse associated with the deep well pump. If you find a tripped breaker, switch it back on. In the case of a blown fuse, replace it with a new one of the same rating. However, if the breaker trips or the fuse blows again immediately, it indicates a more serious electrical problem that may require professional assistance.
  • Verify the Power Cord: Examine the power cord of the pump for any visible signs of damage such as cuts, fraying, or exposed wires. If you find any issues, replace the power cord. Also, make sure the plug is securely inserted into the outlet. You can use a voltage tester to check if power is reaching the outlet.

Step 2: Examine the Pressure Switch

The pressure switch is a crucial component that controls when the pump turns on and off based on the water pressure in the system.

  • Inspect for Visible Damage: Look for any signs of physical damage to the pressure switch, such as cracks or corrosion. If it appears damaged, it may need to be replaced.
  • Check the Settings: The pressure switch has two settings: the cut - in pressure (when the pump turns on) and the cut - out pressure (when the pump turns off). Make sure these settings are appropriate for your system. If they are set too high or too low, the pump may not operate correctly. You can usually adjust these settings using a screwdriver.
  • Test the Switch: You can test the pressure switch using a multimeter. Set the multimeter to the resistance or continuity setting. Disconnect the wires from the pressure switch and check for continuity. If there is no continuity when the switch should be closed, the switch is likely faulty and needs to be replaced.

Step 3: Check the Well and Water Level

The well conditions can also affect the performance of the deep well pump.

  • Inspect the Well Casing: Look for any signs of damage to the well casing, such as cracks or leaks. A damaged well casing can allow dirt, sand, or other debris to enter the well, which can clog the pump. If you find any damage, it may require professional well repair.
  • Measure the Water Level: Low water levels in the well can cause the pump to run dry, which can damage the pump. You can use a well water level meter to measure the water level. If the water level is too low, you may need to wait for the well to recharge or consider deepening the well.

Step 4: Examine the Pump Itself

If the above steps don't resolve the issue, it's time to take a closer look at the pump.

  • Listen for Unusual Noises: Turn on the pump and listen for any unusual noises such as grinding, rattling, or screeching. These noises can indicate problems such as a worn - out impeller, a damaged motor, or debris in the pump. If you hear unusual noises, it's best to turn off the pump immediately to prevent further damage.
  • Check for Blockages: Debris such as dirt, sand, leaves, or small rocks can block the intake or the impeller of the pump. Inspect the pump intake for any visible blockages and remove them if possible. You may need to disassemble the pump to access the impeller and clean it thoroughly.
  • Test the Motor: You can test the motor of the pump using a multimeter. Check the resistance of the motor windings. If the resistance is significantly different from the specifications provided by the manufacturer, the motor may be faulty and need to be replaced.

Step 5: Evaluate the Control Box

The control box is responsible for protecting the pump motor from overloads and other electrical problems.

  • Inspect for Damage: Look for any signs of damage to the control box, such as burned components, melted wires, or a cracked enclosure. If you find any damage, the control box may need to be replaced.
  • Check the Capacitor: The capacitor in the control box helps the motor start and run smoothly. You can test the capacitor using a capacitor tester. If the capacitor is faulty, it will need to be replaced.

Specific Pump Types and Troubleshooting

  • Stainless Steel Deep Well Pumps: These pumps are known for their durability and resistance to corrosion. However, they can still face issues. If you own a Stainless Steel Deep Well Pumps, pay special attention to the seals. Over time, the seals can wear out, leading to leaks. Inspect the seals regularly and replace them if necessary.
  • Irrigation Deep Well Pumps: Irrigation Deep Well Pumps are often used in large - scale water distribution systems. Blockages in the irrigation lines can cause the pump to work harder and may lead to premature failure. Check the irrigation lines for any kinks, clogs, or leaks.
  • 6' Deep Well Pumps: 6' Deep Well Pumps are designed for specific well depths. If the pump is not working, make sure it is installed at the correct depth in the well. An improper installation depth can cause the pump to lose suction or overheat.

When to Seek Professional Help

If you've gone through all the troubleshooting steps and still can't identify or resolve the problem, it's time to seek professional help. A professional pump technician has the expertise and tools to diagnose and repair complex pump issues. They can also perform a thorough inspection of your entire well and pump system to ensure it is operating safely and efficiently.

6' Deep Well Pumps72-2

Contact Us for Purchasing and Troubleshooting Assistance

If you're experiencing problems with your deep well pump or are in the market for a new one, we're here to help. As a leading supplier of deep well pumps, we offer a wide range of high - quality pumps to meet your needs. Whether you need a stainless steel deep well pump for a residential application or an irrigation deep well pump for your farm, we have the right solution for you. Contact us to discuss your requirements and get expert advice on pump selection, installation, and troubleshooting.

References

  • "Deep Well Pump Installation and Maintenance Guide" by Pump Manufacturers Association
  • "Well Water Systems: A Comprehensive Handbook" by Water Well Journal
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